Question 1

What is erectile dysfunction?

Accepted Answer

ED is persistent difficulty getting or maintaining an erection sufficient for sexual activity. Occasional difficulty is common; persistent symptoms warrant clinical evaluation.

Question 2

Is online sexual health care legitimate?

Accepted Answer

Yes, when provided through licensed clinicians following telehealth regulations. Vitalis connects you with licensed clinicians who make independent medical decisions — not automated prescribing.

Question 3

How private is my information?

Accepted Answer

Sexual health data is treated with strict privacy protections. We do not sell health information for advertising. See our Privacy Policy for details.

Question 4

How does sildenafil differ from tadalafil?

Accepted Answer

Both are PDE5 inhibitors. Sildenafil typically lasts 4–6 hours; tadalafil can last longer and offers a daily dosing option. A clinician helps determine which fits your needs.

Question 5

Can women use Vitalis?

Accepted Answer

Yes. We offer pathways for women's sexual health concerns including arousal and libido support, evaluated by licensed clinicians when appropriate.

Question 6

Do I need a video visit?

Accepted Answer

Depends on your state and clinical situation. Some evaluations can be completed asynchronously; others may require video or in-person follow-up.

Question 7

What if treatment doesn't work?

Accepted Answer

Not everyone responds to first-line treatments. Your clinician can discuss alternatives, dose adjustments, or further evaluation.

Question 8

Is ED a sign of heart problems?

Accepted Answer

ED can sometimes indicate cardiovascular risk because similar blood vessel issues affect erectile function and heart health. Evaluation is recommended.

Question 9

Can stress cause erectile dysfunction?

Accepted Answer

Yes. Psychological stress, anxiety, and relationship factors can contribute to or worsen ED, sometimes alongside physical causes.

Question 10

How quickly can I get treatment?

Accepted Answer

Timing varies by state eligibility, clinical review, and pharmacy processing. We aim for efficient, safe care — not rushed prescribing.

Question 11

Are generic medications available?

Accepted Answer

When clinically appropriate, clinicians may prescribe generic versions of FDA-approved medications. Availability depends on pharmacy and formulation.

Question 12

What states is Vitalis available in?

Accepted Answer

Coverage expands over time based on clinician licensing and regulatory requirements. Check state availability during assessment.

Question 13

Can I use insurance?

Accepted Answer

Coverage varies. Many telehealth sexual health services are paid directly. Check current payment options during signup.

Question 14

What is the Better Sex Score?

Accepted Answer

A wellness-oriented self-assessment tool that helps you reflect on dimensions of sexual health. It is not a diagnosis.

Question 15

Is Vitalis only for men?

Accepted Answer

No. We serve men and women with dedicated pathways including For Him, For Her, and Together for couples.

Sexual Health FAQ | Vitalis

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